Consumer blog
The latest in consumer news and issues direct from our CEO Sue Chetwin.
23 June 2010
We’re pleased to hear Energy Minister Gerry Brownlee is to write to electricity and gas retailers reminding them of their responsibilities regarding their customers’ ability to switch power companies. more »
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18 June 2010
We’re building a telecommunications price comparison website, similar to our Powerswitch site and we hope to have it up by the end of the year. It’s a free, one-stop-shop for consumers to find the best deals from their telecommunications and internet providers. more »
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11 June 2010
We’ve just made it a whole lot easier to shop around for the best energy prices, by using our Powerswitch website. We’ve added a new feature that allows you to make the switching process much faster. more »
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21 May 2010
It might have been eclipsed this week in the Budget afterglow but consumers had a big win in terms of the fees banks and credit card companies had been charging for late payment on credit cards. more »
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29 April 2010
You could argue the horse has bolted in terms of super-regulating the financial markets – 30 finance company collapses in three years with less than a handful facing the long arm of any regulator. more »
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15 April 2010
Will the real estate industry never learn about false advertising? Last weekend a Sunday newspaper featured a full-page advertisement hailing Wellington’s latest portside attraction – glassy new apartments on Waterloo Quay from just $1000 down. more »
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7 April 2010
We’ve gone mobile. From today, if you are out shopping and want to know about our recommended products, you can find them quickly on your phone. more »
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22 February 2010
Consumers should be concerned that their mobile phone rates won’t be coming down nearly as fast as they ought and that the big telcos – Vodafone and Telecom – may have successfully stifled competition. more »
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12 February 2010
Contact Energy’s New Year’s gift of a 5% price hike to 300,000 of its customers should backfire on the company if canny consumers do what they ought – shop around for a cheaper deal. more »
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12 January 2010
What is it about the culture at Telecom that leads it to persistently mislead its customers? We’re not talking about a backstreet purveyor of miracle remedies here. This is one of New Zealand’s largest public companies. more »
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