Electricity

Editorial: consumer power

8 November 2011

When consumers act together and are given the information, the motivation and the means to do so, they can bring about change.more »

Comments (2)

Have you tried the light switch?

19 August 2011

If you had been without power for a day or two during this week's snow storm, a comment like this might just make you a bit mad. Yet it happened in the Moonshine Hill Road area of Upper Hutt. more »

Comments (2)

Unfair contracts

9 August 2011

The consumer law reform package before Parliament deals with a number of outstanding areas – including the Door to Door Sales Act and internet auctions – where consumer protection badly needs improving. That's provided it’s passed in something like its current form. more »

Comments (0)

Contact with customers

22 July 2011

Across my desk today has come notice that from August 1 Contact will be increasing the Online On Time prompt payment discount to all existing and new online residential customers from 12 percent to 22 percent. That’s a hefty drop in price.more »

Comments (34)

Power to the people

11 July 2011

Wow, when we said it was time to put the power back into your hands – you took us at our word. Those that did are probably now reaping the benefits in their pockets. more »

Comments (11)

We've put more power in your hands

26 May 2011

No one should be happy about chucking away money – specially to power companies. But that’s what many of us are doing simply because we’re not checking the cheapest options for our electricity and gas supply. more »

Comments (45)

Power payback time

3 March 2011

Electricity retailers have had the promised shot across their bows with a $10.50 a week compensation payout announced today to residential and small business customers asked to conserve power over a protracted period. more »

Comments (59)

Switching made easy

30 September 2010

Welcome to the new world of being able to switch electricity suppliers much more easily than in the past. more »

Comments (1)

A switch in time

23 June 2010

We’re pleased to hear Energy Minister Gerry Brownlee is to write to electricity and gas retailers reminding them of their responsibilities regarding their customers’ ability to switch power companies. more »

Comments (0)

Easy energy switching

11 June 2010

We’ve just made it a whole lot easier to shop around for the best energy prices, by using our Powerswitch website. We’ve added a new feature that allows you to make the switching process much faster. more »

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