8 November 2011
When consumers act together and are given the information, the motivation and the means to do so, they can bring about change.more »
31 October 2011
Sometimes you wonder why corporates spend so many millions marketing themselves, when maybe it might be better spent at the coal face actually delivering. more »
10 August 2010
At last we have a sensible decision on mobile termination rates which for all New Zealanders should mean cheaper rates for voice calling and texting. more »
18 June 2010
We’re building a telecommunications price comparison website, similar to our Powerswitch site and we hope to have it up by the end of the year. It’s a free, one-stop-shop for consumers to find the best deals from their telecommunications and internet providers. more »
22 February 2010
Consumers should be concerned that their mobile phone rates won’t be coming down nearly as fast as they ought and that the big telcos – Vodafone and Telecom – may have successfully stifled competition. more »
12 January 2010
What is it about the culture at Telecom that leads it to persistently mislead its customers? We’re not talking about a backstreet purveyor of miracle remedies here. This is one of New Zealand’s largest public companies. more »
30 October 2009
Don’t you just love it when you come up against the machine? My experience with Telecom over the data cap on my home computer has made me realise just how important it is for organisations like Consumer to be keeping watch on how customers are treated and holding big corporations to book.
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