I really like my clean steamer, bought after a friend had said how good they were.I purchased mine at an A&P show and am very happy with it. Cord needs to be longer for my house and it's a bit high for going under but all in all very good for cleaning the hard floor.

I trialled the Aqua Lazer but found it wasn't that good on the floor if it was reasonably dirty (heavy rain, muddy marks) if the floor was cleaner it was ok but we had an area of damage on our Lino and it made the damage worse by lifting the top layer of the Lino off in small flakes - on reading the instructions it did say not to use it on damaged areas but I didn't see that first. I find the old sponge mop is every bit as good. I returned the mops and received a prompt refund.

I have been using a steam mop for some time, and wouldn't like to be without it. I do agree it is not the tool for a large spill - but for normal cleaning of floors it is great. I'm particularly happy with the fact I don't leave a very wet floor behind for people to slip on. My hard floors always look clean, it is so quick and easy to run the steam mop over them.

I should have noted the steam mop I have been using is a 'Shark' - it is a different shape (rectangular mop end) but works in exactly in the same way.

I too have a "Shark" steam mop, and have found it an excellent way to clean my tiled floors. I have used on carpet that was'nt that dirty, and it's results were good, carpet not wet after use and refereshed it. The velcro cleaning cloths are easy to wash in the normal wash cycle.

I'm saving up my Fly Buys points to get a steam mop as I've heard they are great for slate floors. We have slate tiles in the kitchen and dining room and they are a nightmare to clean properly. A steam mop appears to be the right tool for the job as they don't leave the floor wet and slippery. We have vinyl in the toilets and bathrooms and ceramic tiles in the laundry so it should be good for them as well.

I have just purchased a steam mop but it doesnt steam properly and is leaving alot of water(cold) on the floor...like puddles ...I contacted the company and they will only replace,(I asked for a refund) They said it was faulty. I have to pay for return postage! I just want a refund.....can I insist or can they just give me another?

When are consumer planning on running this article?

I just bought a Bissell steam mop - been wanting one for ages. Was disappointed at how wet the floor was after using it & how long it took to dry. I had thought that the hot steam would have left the floor quite dry, or at least dried faster than it did. We have glossy tiles & when they finally dried they were streak-free, which was a bonus. I am left wondering just how 'sanitized' the floor is if the steam isn't hot enough to dry quickly though?

Scrap that - I said in my earlier comment that my new Bissell steam mop left my floor streak-free. Well, now that the sun is finally back & I can see my floors in good lighting - they are certainly NOT streak free! I guess the only way to get high gloss tiles streak free is to dry them with a towel immediately after cleaning. Lets hope that the Bissell is actually leaving the floor "clean" if it remains so wet after being steamed! I would have thought that for steam to be hot enough to sanitize then it would be hot enough to dry quickly?

I purchased a Bissell steam mop 13 months ago. It broke down after the warranty expired. On contacting Bissells service agent I am told they are not repaired, but replaced only if still under warranty. How is that for a raw deal on an appliance that can cost up to $200.

I had great hopes for the steam mop that I bought to clean my wet area tiles. It has been disappointing, although I think that may be combination of the type of tiles we have and the cheap mop that I purchased.
From my experiences i would be very reluctant to use a steam mop on a vinyl plank floor (as we had in a previous house) as it would probably cause the planks to lift.

Have you ever been banned from calling a company to buy their products, for the first time? I did, by the TV Shop. Got sucked in by the Aqua Laser mopTV ad, I called the TV Shop. Due to "high demand" someone would have to call me back in 15 minuntes, I had to leave my name and number for a call back, with a PERSON. I got the call back. Then I did some research and decided to order one. So I called again. Same drill. I got the call back literally right after I hang up the phone. I made some light hearted comments about the clever scheme and after some other exchanges, the girl on the phone got annoyed and hung up on me. When I called back straight away, the person knew of the incident as soon as I mentioned it. I told him that I wanted to order the mop, and he said someone would call me back. He aleardy had my name and phone number. You may have guessed it - I didn't get the call back. After more than half hour, I tried to call again. Astonishingly, I got engaged tone. A few times. It's obivious they blocked my phone number!!! I know because I work in the ICT industry and know how these thigns work. I also happen to know how to block my caller ID, so I tried again blocking my phone number. It went through like a charm. I spoke to the supervisor who had no sympathy for me and kind of admited that someone could have blocked my calls. I asked to speak someone from Marketing or management and was told that someone would have to call me the next day (It's quite late at night by then). I never got a call.
Now the question is: Shall I buy the mop, or anything, from the TV Shop?

I have just bought an Aqua Lazer Steam Mop from the TV Shop and wonder if its faulty. It leaves the floor really wet and does not clean off black scuff marks ( one of the reasons I bought it was because the TV ad said it did)

Aqua Lazer Mops: comments re. carpets please?

I too have a aqua steam mop and have just moved into a brand new home with lots of tiles. I thought it would dry the floors instantly and not leave them a bit streaky but to no avail. Not sure if I want to keep it or not? It does clean better than a mop and I have put disinfectant in the water container once as well to wash them properly. In a quandry as not sure what to do. HELP

I am thinking of buying a steam mop for my carpets as my 9 month old is a bit of a sickie baby and loves to throw his food about and i want a quick, easy and hygenic way of cleaning it up so i too would also like some reviews on how good they are on carpet please, anyone?

I purchased a kenwood 5000 and used it twice. The first time my floor was very wet. The second time after being told to move it quicker over the floor the floor was drier. I presume it was cleaned as well. My problem was the fittings that hold the pads on; one of them flew apart and could not be fixed. Also although it stated you could pull the handle apart to shorten it so you could do bathroom walls etc - you definitely could not get the handle sections apart no way no how. This also caused problems because you could not fill the canister properly and you could not clear the little hole that you were supposed to poke this little pin into if it got blocked. This was a physical impossibility. Sorry to say Kenwood got this model terribly wrong.The shop offerred to replace me with a new one but they did not have any in stock. They then said that there was a better model if I would like to pay a bit more it is the sc590 (I think) -it is a canister type on wheels with a carry strap- that will also do benches etc as well as floors and carpets. I thought that would be a good idea and was told it would arrive in 2 weeks. Well that was in March 2010 and its now August and I have been informed that the supplier has not even been able to get them in the country and they will now not be here till September?? Why are the shops advertising these if they are not available and cannot supply? On looking at overseas reviews they do not give a very good write up. So now I still dont know which mop to get. I have just cancelled my order as not impressed at the length of time I have waited.Now all I have to do is get my refund from the store - the hard part. Or was buying the Kenwood 2000 the hard part because in practicality they work, in ease of use, versatility and how well they are constructed they hit a big fat Zero. An expensive, cheap and nasty product.

Hmmm...just read all your comments about the steam mop. Logged on to FlyBuys to see about getting one, but after reading this I think I will be pondering about this more, might stick to my microfiber mop a bit longer.

I have just purchased a PIRAHNA steam mop from Kmart ($59.00). It works a treat and is very well made, however my only gripe is that the shape of the mop is such that it can't get into corners?!? I am currently deciding wether to keep it or return it and buy a different brand, but after reading the comments about other brands of mop I might just keep it!

I too have seen the television adds for the steam mops.So today I thought I would check them out at my local vacuum specialist store. I was very unimpressed after trying three different models.The amount of heat needed to produce enough steam did not seem adequate and the result was just a very wet floor.All very disappointing.

Be warned about TV Shops "we'll have to call you back" comment. I've experienced this on a number of occassions... the same reason every time "we're experiencing a high number of calls at the moment." Well, I have it first hand from someone who worked there - they don't want to pay the cost of the 0800 incoming phone call. It's cheaper for them to call you back. I've tried telling them I'll be leaving to go out...I don't have a mobile...I need to know now as I'm on my way to buy a similar product etc, etc, but they still insist on calling me back. All I want to do is ask the price of an item they have advertised! They could give it to me right then and there - would take about 20 seconds and then they could hang up. I've resorted to saying "oh well, you obviously don't want to make a sale then" and hanging up. From all reviews, it seems that NOTHING you buy from the TV shop is any better than a similar product able to be purchased in a retail store. If the items they are selling are so unique and spectacular, then I'm sure they would have more sales success if they made it available in an open market rather than restricting it to phone orders only. No more calls to TV Shop for me. Let's all band together and teah them a lesson!

I'm curious for the cost of the aqua steam mop? How much is it if I may ask and hope thats not to rude in asking. One thing I hate about those adds is they never ever say how much the product is! grrr

Have just read all your blogs, was interested in buying a steam mop but have now been put RIGHT off would't bother spending the money. Seems that the floors would be no better off. Go my non electric $10 mop!!!

After buying an Aqua Lazer Steam Mop and ruining our wooden floors, I am returning it. When I rang to order it I was asked what sort of floors we had and I said wooden floors and tiles. I wasn't told that using it on timber floors isn't recommended and the instruction book just says to use on sealed timber floors, which I would have thought meant polyeurethaned floors. However, after ringing to say I was returning it, I was told they weren't to be used our type of floor! A pity it wasn't mentioned at the time of purchase as now we are up for thousands of dollars expense to have the floors resealed. It is also useless on tiled floors, leaves them smeared and they take ages to dry. It is totally useless as a carpet cleaner. It is also heavy, cumbersome and much harder on your back than using a basic floor mop. I'm going back to the old way of cleaning my floors!

Bought a aqua laser mop for the workplace and i have to say that i have never seen something so incredibly fake before.
Scuff marks that cover our floors are definately not removed by the mop.
You would need a lot of strengh to move the mop around as it sticks to the floors
It does NOT take minutes to dry, it takes about an hour for the floor to dry
As a result of all this fake advertising we have decided to switch back to the good old bucket & mop as it is MUCH easier to use
Incredibly disappointed with this!

I brought an Aqua laser steam mop, it would be great if steam actually came out of it instead of puddles of water, frustrating when they claim something to be so good and all you get is a dud.

We bought our Bissell steam mop over a year ago and we are very happy with it. Drying time is relatively short - especially in summer - and the floor is streak free. The trick was not to linger too long over each floor pass. Our floor is much cleaner and we just pop the detachable cleaning pad in the washing machine after each use. Sticky residue left over from adhesive chair pads fairly easily dealt with.

DO NOT buy a aqua steam mop thought it was great at first but now just after the guarantee ran out it does not steam very well also FREE!! gift does not work either so after spending $300.00 one year later just have to throw out TV shop not able to help so back to mop.

I have the aqua steam mop and the pirahna steam mop, the aqua steam mop leaves far too much water, and the pirahna steam mop doesnt. i like the pirahna steam mop the best. it does have a fat head though, and probably will return the aqua steam one.

I was all for buying a steam mop for our new house which has a lot of tiled surface. I was going to the home show today especially to buy one. After reading the comments here I have gone off the idea. Will think of something else to use to do the job

I bought a Shark Steam mop from the internet, 1st problem was that the plug was for America and the adaptor was faulty - supplier good and paid for cost of new one which I instead used towards putting the correct plug on at my local electricians, used twice and was absolutely fantastic. Thought my problems were finally over, but alas no, now when I switch it on it starts off well with initial steam and then stops steaming altogether, instead leaving puddles of warm water on the floor. So disappointed and also out of pocket as couldn't find details of supplier to ask for exchange and doubt they would do it anyway seeing as how I had the plug changed. The worst bit is that for a while there it actually worked and I'd really like another but am sick of breakdowns and costs. Have to say the consumer guarantees act is a pretty much useless in these situations!!

Checked out one of these at a local trade show and was impressed at how well it would remove ground-in crayon from within carpet. Pulled it straight out! Though being the weary consumer, we chose not to buy on the spot and sought some advise from some specialist retailers elsewere first. And we were a little astonished by the response we got.

Yup; steam mop cleaners work very well, which is why they sell them themselves, but DON'T use them on carpet!

Professional steam cleaners and wet/dry vacuums wet your carpet but they suck most of the moisture back up along with the dirt. Steam mop cleaners don't. They force the moisture into the pile and rely entirely on the moisture evaporating out over a period of time which isn't good for the carpet or your underlay. Given we're about to spend upwards of $3k on new living room carpet, we appreciated this advise and haven't bought the appliance simply on this fact. It's a little disappointing that there is no warning of this on Consumer.org apart from "pretty ineffective" and "left it quite wet".

Please Comsumer.org. We rely on you guys to give us a good full picture with solid reports to back up any advise that we've sought ourselves. Regarding carpet cleaning, this report appears to be a little indecisive.

As for the ground-in crayon trick at the trade shows. Here's an idea for other weary consumers, take in a
sample of rug of your own, rub some crayon into it and see if they'd like to try their machine on that. They may try it, might not but given the advise we've been given we believe that the trade show sample may well have been scotguarded.

Wow!!! I have just ordered a Aqua Lazer Steam Mop and I am ringing up tommorrow and cancelling it after reading all these comments!!!...I really only wanted it as we have a dog and i wanted to Steam Clean the carpets to get rid of all the germs as my children are always rolling around on the floor and playing...Stuff the puddles though!!! The house will reek with wet soggy carpet!! Thanks guys for the heads up!!

Wish I could put this next to my first one. The steam cleaner bought at an A&P show has stopped steaming and I have no idea who to go to. So it lasted about 7 months and that is annoying!

I purchased the aqua lazer mop - $299 2 for 1 deal in september. it looked great on tv ... I too found i would have to use a towel to wipe up excess water left by the microfibre cloths, and the carpet attachment was useless. So, i phoned tv shop and the advice i was given about excess water, was to use the think coral blue pad, which is actually alot better, but i still couldnt justify spending $299. rang once again, and the sales assistant then offered half price $150 and i still kept second mop and with 1 year warranty. I decided to keep mops. I would encourage others to ring and see if they can also get 50% deal, because realistically thats all theyre worth

I have a Haan Steam Sanitizer on a 30 day trial and of course I wonder about others? Thinking the Aqua Lazer sounds good but Haan is doing a pretty good job so far. I clean my floors twice a week. They are mostly wood. I have since done the carpet which refreshed it beautifully. Smelt like wet carpet but was warm and damp for only 10 mins. Bought up the pile well. I did my matress too and it lifted most of the stains that were only light but def refreshed the whole thing. As for floors, it could be lifting the grout between floorboards, but otherwise a good clean, streak free if I don't muck around. It cannot get too wet so you have to use it exactly when it's ready and get on with the job. A pad only last 10 mins before its 'wet' so needs to be changed but I can do my dining and kitchen in 10. This area usually has a few food stains which I walk around and spray first with chemical free cleaner. Everything lifts off well after this. Hann is also very attractive :))) Yellow and black, and tucks away nicely in my cupboard, standing upright well. I might keep him :))))

Aqua Lazer... a complete and utter waste of money. Steam!! water blobs more like it. I ruined my carpet as the tannin from the backing has come through. I didn't know it was soaking WET.
The dirt on the kitchen floor was diluted and spread elsewhere....well it wasn't on the mop.
It now R.I.P in the garage. I wouldn't sell it and pass on the problem

I bought the H2O steam mop off trademe, it was ok. Left a fair bit of water behind and didnt clean as well as i'd hoped, but on the whole I found it easier and faster than a cumbersome bucket and mop as i have 3 young kids and a very large hard floor area to clean, and a bucket and mop also needs a fair bit of elbow gease if you have something dried on.
my H2O has since died and i am dissapointed. I was looking at getting what i thought would be a better quality one like bissel or kenwood. Not sure what to do. I do miss my steam mop, but done want to buy a new one every year

I also purchased an Aqua lazer mop, I used it with mixed results for about 4 months before it just stopped producing steam.....waste of money

Living in rented accommodation at the moment and the landlady has left us an Aqua Laser (as seen on the Good Morning show) steam mop. It's great for the carpets. One of our cats throws up regularly and once the bulk is picked up I use the mop to get rid of the stains, and it has worked every time.
I am tempted to get one when we move into our newly built house, but the cost puts me off especially as I don't want two. Suppose I could put one on Trade Me!

I have the Haan Steam mop on a 14 day trial for $14.85. So far I am pretty happy with the end results,even though I find I am filling up the water frequently.My house is Cork flooring,white carpet, slate tiles, and unsealed wooden floors.I have borrowed an Aqua Laser mop and it left my floors streaky and left a triangle mark on my staircase and very wet floors, also the washable cloths still look stained even after washing them in your machine twice! Loke you got to bleach them! This mop was brand new too!! The washable pads on the Haan look better and clean better, you don't need to bend down and handle anything it's all changed and taken off with your foot and has a better carpet attachment that doesn't leave your carpet wet for long and as mentioned in an earlier comment from someone else, it is a looker!! Has a hook attached for hanging too. They should've made the head a little slimmer though to get under gaps etc... And wish it came as a 2 for 1 deal like the Aqua mop! Try this one guys you might like??

I would like ot buy one of the aqua lazers but can;t find the number anywhere, I donlt have time to watch tv all day in the hope the ad comes on and googling has proved useless. Does anyone have it?

I have called the number on the screen when the ad came up for the aqua laser mop,, but when i called them they told me the same thing( we will call u back )so when they called me back i asked how much it was , and the gentle went a whole mile before telling me was was the total price, i gave him my details and i then realized that i could not afford such a mop because it was out of my budget, and that i should wait a while..... yesterday i realised that money was deducted from my bank account without any warning or anything. i do realize thatit was my fault by giving him my details, but i also stressed after a couple of minutes that i would rather waita while..... all that being said , the money was still deducted from my account, i rang them up today,, after searching for half the day , for their number on the net, and then luckily , i realized that i still had the slip in which i had the brainectics form them , so i called that number (0800008666) and the lady said that the product was already dispatched and she could only do refund when the product is returned , so i wait and see

Hi, I am wondering where you can purchase a Haan steam mop? I have googled in New Zealand but don't seem to be coming up with anything. Thanks

Bought the deluxe steam mop from home show last year. Used very little in small area above workshop and happy with results until NOW!! broke down last week, motor doesn't switch off when run out of water, hose burst, machine very unstable and I believe could be uite dangerous as burnt foot trying to switch of from foot switch. No idea on how to contact dealer purchased from. Area used 1nce per week 12' x12'

Hi, about 2 years ago, I bought the H2O steam mop off trade me, it was ok. Left a fair bit of water behind and spent most the time moping up the water, so gave up.

I recently purchased a Vax Mach 1500w Steam Mop for $149.00 from Bunning’s. It is fantastic, no drips or excess water left behind and dry within 10 minutes, a great purchase.

I bought a laser steam mop and found it really good for cleaning my tile floors. However my floors were not left dry as the ad stated and by the time I finished the kitchen floor the cover was saturated so i did have to change it. I had no problems with it steaming my problem was the cord split where it connected with the machine and was sparking. I took it to an electrician and he was able to fix that problem but unable to get it steaming again. He had trouble putting it back together so now I have a steam mop that heats up but doesnt steam. What a waste of $300. I hesitate to buy another as have to clean my floors with a mop and I do have to admit I cant get them as clean as what the steam mop did. My friend bought a Shark mop and got it for $150 as they offered her that price if she didnt send it back (originally $300) and has found it satisfactory. I saw the Haan advertised but after spending $300 for the last mop I dont want to spend the same amount again on something that may not last more than 1yr.

First ever product bought through TV Shop so no history re customer services. Received two Lazers. Filled water tank which leaked immediately from bottom. Tried it on machine but was dripping cold water along with the steam. Rang 0800 number, on hold for a minute then spoke to a very pleasant woman who suggested trying the water container from the other Lazer (we were going to try this but decided to ring first). The second water container was fine. Rang back to leave msg for the woman who rang back 10 mins later. They will post out a new water container. No problems there.

Cleaned smooth tiles in bathroom with very good results. I made it quite wet directing steam into the grouting but the pad soaked it up okay. You must vacuum first I have not tried the coral pad.
I have yet to try it on the rough tiles in the kitchen.

I love the steam mop that I recently bought from Bunnings. Vax Mach.
I've used only once but I knew I love it!
It has got trangle shape so it is easy to clean the corner, it is light enough to carry. It works well and hope it lasts long.

GET A BISSELL:12 years ago when we moved in i breathed a sigh of GRIEF when i saw our new vinyl floors. Yeh institution lino the type commonly found in hospitals[old], prisons & insane asylums[nearly booked myself in/floor cleaning issuses]it sucks ALL dirtgrimemuckdustyuck & no matter how long how hard you sweat swear & slave, it pretty much just stays in there rises to the surface, gets added to & is all there the next time you are sentenced to clean again & again & again & again.so i have fought, sloughed & cried & am OVA IT = so today went out & bought a Bissell. i am GOBSMACKED i just knew there was a way out there somewhere that included me in getting these ... clean.i have been at the point where i avoid & close the door on the kitchen, please no more.12 years of hands & knees scotchbrite & chemico, thousands of $'s in HOT water =OVER.i have now used my new bf Bissell twice today & as i say...come for dinner...its off the floor, no really do it. no residue, quick drying; it is steam[water], clean refreshed smell even, no product to increase the footstep=love it. my bikie mate bought one last year[trendsetter] single dad 2x teenage boys, the harley lives in the lounge[on the carpet]=they work.xxx enjoy.

Don't buy one save your money. I brought one used it probably 8 times, now it doesnt do anything. no steam just buzzes. rip off ...I hate getting ripped off.

Thanks for these posts. just saved myself some money. i was wondering where all the dirty water went...hmmm seems it is just spread around

To answer all those curious about the Haan Steam mop - after a week of googling to find a retailer, I finally found an old advertorial link for it on the Good Morning website. I could not view the link as it was outdated, so contacted Good Morning and they sent me the details of the vendor - The TV Shop @ 0800 008 001. I have since ordered it on 30-day trial for $14.85.

I have several family member in the US who own the Haan steam mop (at last 2 years, which seems to be longer than others actually last), and sing its praises. It has a much higher steam temp and definitely sanitises, 15 steam nozzles across the head and uses velcro pads (I've heard issues with slip-on pads shrinking over time and no longer fitting). I am very excited about the prospects, and will try to report back here after my trial ends!

MAJORITY RULES, NO TO AQUA LAZER! Thanks for the heads up guys. Saved me $300 :)

I have read all your comments on different steam mop, I'm confused now which brand to buy? Which is better now Bissel or Vac Mach brand? please help me !! Thanks guys..

I had an aqua lazer mop and if you use the coral pad it dries okay, but if you have a raised pattern vinyl with high and low its a nightmare, feels like you have been in a boxing ring. I dont have that problem now as the mop died just out of the 12 months warranty, my advise..dont waste your money. WORKS OUT AT $6.00 A WASH. ONCE A WEEK FOR 12 MONTHS.

i just purchased the H20 3 in 1 steam mop from tademe... its ok but the microfibe pad keeps falling off so i have to stop and start.. wondering if anyone else has had this problem? thinking of sending it back... i have 7 days

Anyone with a Eurohome ZQ083 Steam Mob out there?

If you want to clean carpets - and upholstery fr that matter, these steam mops are completely not the right thing to use. I bought a Bissell Little Green machine and it's amazing at getting out dirt. Wouldn't want to clean your whole carpet with it as it would take hours, but for spot cleaning or upholstery cleaning, it's the best!

Hi, I have a Bissell and I love it. We have a very large tiled area and it cleans it well and dries quickly. I've used it 1-2 times a week for a couple of years and it's still steaming. My only gripe is the cost of replacing the mop covers - so expensive.

We own a ZQ083 Eurohome Steam Mop. Very happy with it, The cost of replacement mop head covers is a bit over the top though - $39 for two. They wear out fairly quickly. Am looking on the Net to see if there is an altenative supplier.
But over all for $250 I think its fine. Floors dry very quickly and are clean.

I recently bought an Aqua Lazer. After first use I noticed it left the floor tiles very wet. When I phoned the marketing company that sold it, was told that I was holding the mop in one place too long, and that the instruction booklet indicating 8-15 seconds was wrong! WHAT RUBBISH. Still leaves the tiles really wet, when the TV ad says that being steam, the floor dries really quickly. The microfibre slipper is sopping wet after use, so I am not surprised the tiles stay wet. Unfortunately my cynical husband says 'I TOLD YOU SO"!! I should have stuck with my mop and bucket.

I bought my mop at the Home Show. I have young children and have found it much better at cleaning up toilet-training accidents, and food stains than a cloth and disinfectant/cleaner. It also leaves the hard floors almost dry after mopping.
The only gripe I have with it is that the plastic velcro-like pieces that hold the pad in place seem to stick to the cloth better than the mop!

I just bought the Aqua Laser Steam Mop from Mitre 10 yesterday $299 buy 1 get 1 free. Used it last night, a little disappointed, quite noisy and yes I too had puddles of water left behind. I also used a disposable cloth and found that after only 10 mins use it was disintegrating?? Was looking for info the blue coral pad when I came across all of your comments. Looks like I will be going back to Mitre 10 for a full refund. Thanks guys.

After just over a year (so the waranty will prob. be over) of very light use (at most twice a week every now and then) our aqua lazer mop ($300 for 2 'special' on tv) has stopped producing any steam! as stated above - Rip Off- will not be purchasing ANYTHING EVER AGAIN from the TV shop.

aqa looser mops !!!! all good till they don't make steam then nobody wants to know !

Gosh, I must be in the minority as I really like my Aqua Lazer mop. I bought it with the 2 for 1 deal about 6 months ago from the TV shop. I use it maybe 2 or 3 times a week and it's still going strong. I have 4 kids, a dog and live by the beach, and admittingly it doesn't clean heavily soiled dirt but I would only expect that from a commercial cleaner, and I'm happy with the results. I only use the coral pad on my hardwood floor (found that the white pads got too wet) and find that it steams well and takes about 5 minutes to dry. I also noticed that it leaked at first but this was remedied by only filling the water reservoir to between half and 2/3 full. I did find that it was a waste of time using it on carpet as it does nothing at all. Anyway, time will tell I guess...
By the way, I use the Bissell Little Green Machine to spot clean my upholstery, rugs and the inside of my car - this I highly recommend. Takes a bit of hard rubbing at times but well worth the effort.

I have spent some time reading these comments and am surprised by the disappointment. We bought an aqua lazer a wee while ago and it cleans our shiny tile floors fine. Yes, it may leave some residual steam marks, but who gives a toss? At leaest the floor is clean. I suggest all those that don't like these steam mops (and I doubt that one is better than another as they all do the same thing) actually listen to themselves. There is no way I would rather scrub our floors with a traditional mop and further I would add that I actually quite enjoy using the thing - its very therapeutic. for the price of $NZ 150 (ish) what do you expect? Its plastic fantastic ok, but ours has been going for well over a year. I say stop complaining.

hi there , i have had my aqua lazer mop i guess for 2 years now and have only used it about six to eight times , but now it has just stopped steaming . on the last occassion i tipped it upside down to see if something was stuck on the bottom blocking the steam and then it slowly started steaming again but stopped again once it was standing upright . can you help please .

Our Aqua lazer mop had died after no more than a dozen uses. Back to the old fashioned mops for me!

Interesting reading above. I have been considering getting one of these for a while, but have old wooden floors and was not convinced they wouldn't be wrecked. Can anyone perhaps give me an idea of the price of the Haan mop you mentioned compared to say the Bissell and Vax brands from Godfreys or Bunnings? Thanks.

I have had a steam mop for years now.
It is a Ronson Clean n Steam. I am dreading when the microfibre pads finally wear out. It has been great on my wooden floors. Floor dry nearly instantly. No streaking if floors dine weekly. Not sure if you can even get these mops anymore.

I bought a Eurohome steam mop , silly me , it pool water when in use and whilst filling with water and waiting for it to turn to green , it took all the polyurathane of the floor , SIS insurance dont want to know so going to seek reimbursment and the floor redone today , will keep you informed

Was seriously considering Aqua Lazer since it was a "Consumer Recommended" product in the latest Consumer magazine, until I read the various feedbacks on this blog. Just puzzles me as to how it became a recommended product. Much thanks to all the useful feedbacks.

i was thinking about purchasing the aqua laser mop but now reading everyones comments about it i wont waste my time or money thanks everyone for your comments.

Bought the H20 3in1 on TradeMe wish I had read reveiws 1st. The seller wdnt accept return either so big fat waste of money. Leaves floor very wet so maybe have to try the coral pad with it as has been suggested. 1st time I've bought an appliance from TradeMe and my husband will be ribbing me about it forever!

I purchased an Aqua Lazer steam mop recently as the smaller Shark I had been happily using on my beautiful polyurethane sealed Matai wooden floors was going up to our bach.
Luckily, I tested it in our walk in Pantry, as now I have 3 distinct white marks that will not come out using white vinegar or by reheating as the instructions suggest.
I rang and complained, sent photos as requested and now I am told to get in touch with my insurance company and get them to contact a Paul Durose who has a Private bag in Auckland.
Sure, I will no doubt have to pay the excess.
Is CONSUMER aware that this product destroys some wooden sealed floors.
They say on their info sheet, polyurethane seal is fine.
I am one disgruntled customer who wishes I could have another Shark instead and have my pantry floor fixed without it costing me.

I was pretty pleased to find this site.I wanted to thank you for that perfect read!! I undoubtedly taking pleasure in every little bit of it and also I have you bookmarked to check on out new stuff you post.

I also was looking at buying one, well my wife wanted it, if I was hesitant before (and I was very), I'm outright not buying one now.... Further more, will never buy from tvshop. Thanks for the heads up everyone

I too got the 2 for 1 deal on the aqua laser. The 1st one lasted about 2 months the 2nd about a year until they both stopped steaming, now I see this is a common problem! Shame I really did think it was great but $300 for something that only lasts a year is just too expensive!

I was going to buy the Aqua Lazer after seeing Consumer recommended it. Just as well I read these comments.... saved myself $300.

I am known as 'the king of the skeptics' at my work place, I work in electronics in Christchurch and thought I'd have a go at the Lazer mop but.. blow me down! My wife uses it on our tiles in bathroom kitchen and loo and IT DOES A GOOD JOB! she puts a wee tad of white vinegar in it and the grout comes up nicely. I would have bet a jug on finding fault, but for what we us it for, its not too bad at all

I purchased an acqua steam mop from the TV shop. Last year I used it often and really found it did what I expected... clean tile floors and even used it on carpets. After a year and half, it suddenly stopped steaming. I did everything as instructed in the manual i.e. replacing the seals but it just stopped steaming. I cannot return the mop because it is off warranty. The TV shop person advised me to take it to an autoelectrician. Has anybody had the same problem and did the autoelectrician help?

Thanks for the post was looking at buying a staem mop, tv advert very good. Service on phone not very good. Reading some of the comments from way back 2010, seems like they have not learnt anything. Called a week ago just to get the pice, as I only needed one not sure why they would wnt to sell you two. The lady wanted name and phone number. I hang up saying no thanks I do not need you. These sales companies should realise that they need us, or is there too many people for them to con.

we bought two for the price of one aqua mops in May 2010 and both have now failed. The first was replaced under warranty but is at our bach and is hardly used. It stopped producing steam. The second has now just failed. We found a hose inside had blown apart and water was everywhere among the electrics! They are very flimsily built, get very hot and I wonder how safe these are. Its back to the old mop for us (and don't watch the infomercials)

I fell for the aqua laser 2 for 1 deal on the Tv Shop. I put the order thru half and hour ago - and I decided i should see what consumers were saying and found this site. I have just called up and cancelled my order. My friend has a Bissell steam mop which I have trialled - it is brilliant - and i will save up and buy one of those. So "No" to Aqua laser - after reading all the negative reviews on here !!! Thanks for the heads up.

very interesting ..a catching title...well written..

My Lazer Steam mop just died. I was happy with until then, what a waste of money; gets hot wont make steam. So now i'm left with a big red plastic door stop. Doesn't fit in the bin like an old sponge does.

well i just bought a wertheim steam mop from godfreys, so far so good, easy to use, long cord, gets into corners, doesnt leave any streaks and drys pretty quick, has a turbo button for tough stains, has an attachment to go onto the carpet (havnt done the carpet yet however) , no complaints :)

I just saw the ad on TV for the Aqua Lazer steam mop & am so glad I just read all these comments!! No way will I be buying it now - thanks everyone!!

I have saved about 4 different mops on trademe - watching the prices go up and wondering about which to bid on? My mother in law loves her Aqua Lazer and brings it over once every couple of months and it does work well - BUT - on a winters day and no sun the floors do take longer to be completely dry, it doesn't really clean carpet (unless you scrub it to death first) and the pads get dirty pretty fast and then you end up rubbing dirt from one room to another! I found the white terry pad/cover came off often but needed to tighten the cord and lock it in place with the 'little black bobble' on it. My fake wooden floors (expensive lino) came up cleanish but did lift a tad in a couple of joins...

After reading all your posts I think I might just keep borrowing mom's until hers stops and then might rethink about getting one! Thanks for all the honest feedback, great article and no real thanks to Consumer reviews as they haven't really done their homework.

Thanks so much everyone.
Have been waiting for tv shop
to call me back.........can't wait
to tell them I'm absolutely
not interested.
I think I will buy those shoes
after all!!!

enjoyed using my Aqua laser very much but one month out of its warranty it stopped working. I rang Brand developers and was told it was my cost to get it repaired. My sisters aqua laser ( the other half of the deal) lasted 14 months. They have no repair agent and it appears the laser is designed to only last 12 months, beware!

Hi All, this was very interesting reading. I've been wanting a aqua laser mop for ages and my mum and grandmother offered to go half in the cost as a gift for me as I just couldn't afford it at the moment, my sister was going to get the 2nd one... after reading all these comments, I emailed my mum the link and said, if I'm not prepared to pay for this mop with my money then I'm not prepared to spend yours. Mum was so greatful with my research and we come to the conclusion nothing of quality has ever come from the TV Shop, why would this be any different... Thanks again for saving us the money and saving the quality of my sisters beautiful wooden floors... Gayna

Thanks guys just about to buy a lazer mop today but will use good old elbow grease instead!!

I have been using my Aqual laser for a year and I am absolutely 100% with the results. I have 400mm ceramic cream tiles on my kitchen and dining room floor and they come up super clean everytime and that includes the grouting. I would like the 0800 number now for the steam cleaner and attachments for walls and other surfaces...can u help please?

Just got an aqua lazer after my mother got the 2 for 1 deal, so it didn't cost me a cent. That's about the only good thing I can say about it!
It has a huge design flaw: The steam only comes out one tiny hole in the centre. Then the water is soaked into the rest of the pad and out to the corners, cooling as it goes. So what is cleaning your floor is not steam but luke warm water in the pad. You might be getting a sanitized spot about the size of a 5 cent piece directly under that steam vent but that is the only place that is receiving steaming hot water. I have started putting disinfectant in the chamber to ensure my floors get sanitized. Otherwise it is only as effective as a conventional mop and a bucket of plain warm water.
The button on the handle that shoots the steam is hard to keep in the "on" position and my hand gets tired gripping it for so long.
The only plus is that the aqualazer saves me carrying the bucket upstairs and ringing out the mop frequently, although the steam mop covers get dirt covered quickly and I often go through 2 just in the process of doing my small kitchen floor. If it wasn't a freebie I wouldn't be keeping it.

Man - I've been tempted to buy one of these for ages. I'm so glad I haven't shelled out $$ now.

I've been wondering for awhile why the 2 for one price is advertised - I keep thinking "well if it's that good, why would you need two".....now I know.

Thanks for the info guys - I think I will save my money.

My first steam mop as a shark and I was happy with it for about 8 months until it stoped steaming. Next I brought a H2O, that only lasted about 3 months. Third one was a shark, lasted 8 months. You guessed it they all stoped steaming.

Does anyone know of a brand that lasts more than 1 year? Until then I am back to the bucket