Legal rights

Cash-back schemes

15 April 2010

Cash-back offers are common, especially when it comes to computers and printers. Rather than drop the price of an item, some manufacturers differentiate their product from the competition by offering say $100 or $200 cash-back "via redemption". more »

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Ding Dong Dell

27 October 2009

After winning a Disputes Tribunal decision against Dell in February, Bryan Duffin assumed the matter would be settled quickly. Months later, Bryan was still chasing the money from Dell. more »

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Not lasting the distance

26 May 2009

Whether you’re a conspiracy theorist or not, at some point you’ve probably suspected what any tech-loving man or woman would suspect – that products are designed to last as long as the warranty period, not a moment longer. A short...more »

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Getting your cash back

4 March 2009

Cash-back schemes are a popular way of grabbing people’s attention, particularly when it comes to computers and printers. But is there more to them than meets the eye? Late last year the Commerce Commission urged consumers to approach cash-back offers...more »

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